Safety & Privacy

Safety isn't a feature.
It's the foundation.

Every decision we make — product, design, data, content — starts with one question: is this safe and healthy for a 13-year-old girl? If the answer is no, we don't build it. That's not a policy. It's a promise.

She deserves a platform that works for her — not one that profits from her attention, anxiety, or insecurity. That's what Spark was built to be.

Our Commitments

What we will
never do.

Before we tell you what Spark does, we want to be clear about what it will never, under any circumstances, do.

Sell, share, or rent your data to any third party — ever
Show ads or use data to target advertising
Use dark patterns, infinite scroll, or addictive design
Enable public-facing profiles or unmoderated social feeds
Allow adults outside a user's approved network to contact minors
Expose journal content to parents, coaches, or anyone else
Use comparison culture or social metrics to drive engagement
Allow algorithmic content that promotes body image harm

Age-Aware Design

Different experience layers
for different stages of life.

Ages 13–15

Parental consent required

  • Full parental enrollment and consent flow
  • Parent dashboard: wellbeing trends only
  • No social/community features without parental approval
  • Maximum privacy settings by default
  • Crisis escalation goes to parent first
  • Content filtered for age-appropriateness
Ages 16–18

Optional parental visibility

  • User controls parental sharing settings
  • Opt-in community features with moderation
  • Full Mind, Body, Identity platform access
  • Crisis pathways include option to loop in parent
  • COPPA-aligned data handling
  • Educator/coach view available with consent
Ages 19–24+

Full autonomy

  • Complete control over all sharing settings
  • Full community and social features
  • Coach/mentor connections on user's terms
  • GDPR-compliant data portability
  • Right to deletion, export, and full data access
  • Peer mentorship program eligibility

Our Safety Principles

Six things we believe
and build by.

01

Emotional Safety First

We design for emotional health, not just data security. Every AI interaction is tested for psychological impact. We don't gaslight, shame, compare, or create dependency. We build resilience.

02

Data Protection by Design

We follow privacy-by-design principles — collecting only what's needed, encrypting data in transit and at rest, and giving users full control. We will never monetize personal data.

03

Crisis Response Infrastructure

Our AI is trained to detect crisis signals — self-harm ideation, eating disorder markers, abuse indicators. When flagged, escalation pathways involve humans, not just bots, and crisis resources are surfaced immediately.

04

No Manipulation. Ever.

We don't use A/B tested dark patterns to increase screen time. We don't reward engagement with dopamine loops. We measure success by growth, not minutes per day. Less time, more impact.

05

Age-Appropriate Intelligence

Our AI models are trained differently for each age tier. Content, tone, and recommendations for a 13-year-old are fundamentally different from those for a 22-year-old. We take developmental psychology seriously.

06

Transparency, Always

We publish clear, plain-language privacy policies. We notify users of any changes. We provide full data exports on request. We don't bury data practices in fine print. What we do with data, we tell you.

Data Protection Philosophy

Your data is yours.
Full stop.

In a world where most free apps monetize your attention and data, we take the opposite approach. Auralen Spark is a subscription product precisely because we need to earn revenue from users — not from selling their information.

Encrypted at rest and in transit (AES-256, TLS 1.3)
Zero third-party advertising SDKs in the app
Full data deletion within 30 days of account closure
GDPR, COPPA, and CCPA compliance built in from day one
Annual third-party security audits — results published
AI model training never uses personal user data without explicit opt-in
Data Privacy Summary
Your data: encrypted
Sold to advertisers: never
Journal content: private always
Account deletion: anytime
Data portability: full export
Third-party ads: zero

A platform you can
genuinely trust.

Built for girls. Designed with safety at the center. We hold ourselves to the standard she deserves — and we welcome parents, advocates, and researchers to hold us to it too.

Join the Waitlist For Parents →